In every project there is a need to exchange information between the client organization and the delivery organization. The exchange can become complex for any project involving custom design or development, multiple parties, or dependent systems or processes. There is often a critical gulf in communication that can lead to expensive misunderstandings, additional work and dissatisfaction.
On the client side:
On the delivery side:
Acting either for the client or the delivery organization, our role is to act as a technical facilitator, able to appreciate both the business and the technical sides of the equation. We can elicit and manage requirements, make technical presentations and work with stakeholder groups. Mindwork also offer services for evaluation and project and program design.
Properly understood requirements are fundamental to success, customer satisfaction and to controlled costs. Good communication and careful requirement elicitation is the key to workable and verifiable requirements. An appreciation of both the business needs and how projects operate, lead to correct requirements. Attention to each part of the requirement chain delivers the best results for all parties.
Service outlines may be found here.